Terms & Conditions

TERMS AND CONDITIONS OF USING THIS WEBSITE

Please read these terms of use carefully before you start to use the site.
Using this web site indicates that you accept these terms and conditions  which take effect on the date of use of the website. If you do not accept these terms and conditions, please refrain from using our site.

1.  Information about us
The www.braidex.org website (the “Site) is a site provided by Braidex Manufacturing Company Ltd “(www.braidex.org”), registered in Nigeria under registration number: RC 1118629. Our registered Office is 30 Bassey Duke Street, New Haven. ENUGU. NIGERIA.
These Terms and/or your use of the Site shall be governed by and construed in accordance with English law and the English Courts shall have exclusive jurisdiction over any dispute which may arise.

2.  Customer/Client Information
We recommend you should always check that the contact information you provide is correct before creating a customer/client account or proceeding to payment. You are responsible for maintaining your own username and password, when required to access your customer account. You should ensure that you keep your username and password securely and that the details required to access your customer account cannot be accessed or revealed to another party. As a client and customer you are responsible for your account and actions taken within it. If you become aware or suspect that your customer account username and password or other details have become known to a third party, you should inform us immediately. We reserve the right to restrict or remove your access to this website where you breach these terms and conditions. Such restriction or removal will take place without recourse or explanation to you where we solely deem it appropriate or necessary.

3.   Pricing Policy and Title
We make every effort to ensure that the pricing displayed on our website is correct. However, if an error in the pricing of a product is found we reserve the right to either cancel your order or contact you to arrange payment of any extra sum due or refund any over-payment made by you.  The processing of an order can be cancelled or corrected by us at any time up to the shipment of that order and any related items.
We reserve the right to alter or amend all product pricing and without notice.
Title in any products ordered from us does not pass to you, the customer, until we have received and processed a valid payment, and that payment has been made into our own bank account and your order has been shipped.

4.   Your Order
When you place an order you will automatically receive a confirmation email from us to confirm your order. Your order indicates an offer made to us to purchase the goods specified in the order.
Your offer is only accepted by us once we have emailed you to confirm the dispatch of your order.
Product items not included within the dispatch email are not included in the order and contract between you and us.
We reserve the right to delay or refuse orders where a transaction contains incomplete details that cannot be verified or where fraud is suspected.
If we are unable to reasonably ascertain these details or resolve these issues a full refund will be made against the Paypal account or card used at the time of purchase. No other form of refund or credit will be offered nor will a refund be made to any third party card or account

5.   Shipping and Custom Duty
All orders received by us are shipped subject to availability. We reserve the right to ship products at a later date (up to 28 days after purchase) where the product ordered is not in stock at the time of purchase. After 28 days where the product is not in stock you will be contacted and offered a full refund instead of delivery of the product.
We cannot be held responsible for disruption to shipping caused by industrial disputes or action outside our direct control. If such disruption occurs you will be offered delivery via an alternative delivery or Fulfillment Company or a full refund.
If you are ordering a product for delivery outside Nigeria, Europe and the United States the recipient of the product is responsible for all customs duties or tariffs incurred in the country to which the products are shipped. Furthermore your order may be subject to delay or be opened and searched by local customs authorities when entering the destination country. Please note we are unable to provide specific advice on customs duties or tariffs.

6.   Cancellation Rights, Returns and Refunds
You' will absolutely love our products and services. You are however, fully protected by a 100% money-back return policy. If for some reason you're dissatisfied at any time within 7 working days from the day you receive your purchase, simply return all products we shipped to you, and ask for a full refund. You'll get your money back.
To exercise this right you must notify us in writing, (email or letter) within 7 working days from the day after you receive your purchase. Please include the words "Refund Request" in the subject box of your e-mail.
As stated above notification of cancellation must be in writing, a telephone call is not a valid cancellation option.
Products should be inspected immediately upon receipt for damage or defect, if found in such condition it must be returned within 30 days of receipt. After 30 days, the purchase becomes the responsibility of the customer. No right of cancellation, refund or return exists once you have used your product, unless the product is damaged or defective and you are returning it for this reason. Items must be returned to us intact and unused with original tags including any accessories, brochures, manuals, guarantees or warranties that came with the product.

Please observe the following procedure for all returns to us:

  • On the back of your delivery note or on another piece of paper, (if you no longer have your delivery note), include your order number and the reason for the return. If you are returning your product for damage or defect, please state the damage or defect.
  • If the original packaging surrounding the product has been damaged or destroyed we will only issue a refund if the product is being returned due to a defect. Unfortunately we will be unable to issue a refund where the product is in an incomplete state.
  • Items must be returned to us intact and unused with original tags including any accessories, brochures, manuals, guarantees or warranties that came with the product.
  • If the original packaging of a defective product has been damaged or destroyed you should ensure that the returned product is adequately packed for shipment back to us.
  • Some sales and promotional items may be non refundable. Check your invoice for details. All videos and DVDs, digital video, audio, and text files you obtained from us, are non refundable.
  • You are responsible for paying any postage or shipping costs incurred when returning the product.
  • We recommend that all returns be sent by registered post, so that a record of the return is available for you.
  • We will not issue refunds for any items lost or stolen in transit to us.
  • Where a return is lost or stolen in transit to us, you should claim compensation from the company that shipped the return.
  • If you fail to return a product to us, we may make arrangements to have the product collected from you. The cost of this collection will be passed on to you.
  • We will completely return the full cost of your order less the delivery charge within thirty days of receiving written notification of your intention to return the product.
  • We will also refund the cost of standard or recorded postage incurred returning a product, if incorrectly sent by us or where the product has been returned due to a damage or defect. Please note that we will not refund any courier, overnight or express element of any delivery or postage charge, including Royal Mail Special Delivery.


7.   Copyright, Licences, Intelectual Property and Idea Submissions.
We are the owners or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.  We authorise you to view and download the materials at this site only for your personal, non-commercial reference , provided that you agree not to change or delete any copyright or proprietary notices from the materals. We will prosecute to the fullest extent of the law anyone who attempts to steal our property.
 You must  not modify the paper or digital copies of any materials at this site in any way or reproduce or publicly display, perform, or distribute or otherwise use them for any public or commercial purpose.You must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status ( and that of any idenified contributors) as the authors of material on our site must always be acknowledged.
 You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
 For purposes of these terms, any use of these materials on any other web site or networked computer environment for any purpose is prohibited. The materials at this site are copyrighted and any unauthorised use of any materials at this site may violate copyright, trademark, and other laws. If you are in breach of these terms, your rigt to use our site  will cease  automatically  and you must immediately destroy any downloaded or printed materials.

You agree to grant to www.braidex,org a worldwide, irrevocable, non-exclusive, royalty-free, perpetual licence, with the right to sub-licence, to reproduce, distribute, transmit, create derivative works of, publicly display and publicly perform any materials and other information  you are able to submit to our website, any of of our mobile applications, our Facebook, Twitter, Flickr, You Tube, or any other of our social networking pages (including, without limitation, ideas contained therein for new improved products and services) you submit to any public areas of the site or by email to www.braidex.org and in any media now known or hereafter developed. You also grant to www.braidex.org the right to use your name in connection with the submitted materials and other information as well as in connection with all advertising, marketing and promotional materials related thereto.
 By submitting your contribution to us you warrant that your contribution is your own original work and that you have the right to make it available to us for any or all of the purposes specified above. Furthermore, you warrant your contribution is not defamatory, does not infringe any law, you indemnify us against all legal fees, damages and other expenses that may be incurred by us as a result of your breach of the above warranty and waive any moral rights in your contribution for the purposes of its submission to and publication on our website and the purposes specified above.
If you believe that your intellectual property rights have been infringed upon by our website content, please notify us by sending an e-mail to admin@braidex.com, or by sending mail to us at the address listed below. Please describe in detail the alleged infringement, including the factual and legal basis for your claim of ownership.

8.   Links from our  sites
Links to third party web sites on this site are provided solely as a convenience to you. If you use these links, you will leave this site. We have not reviewed any of these third party sites or resources and do not control and are not responsible for any of these sites or their content or for any loss or damage that may arise from your use of them . In addition, a link to a web site does not mean that www.braidex.org endorses or accepts any responsibility for the content, or use, of such web site. If you decide to access any of the third party sites linked to this site, you do this entirely at your own risk. When accessing a site via our website we advise you to check their terms of use and privacy policies to ensure compliance and determine how they may use your information.

9.  Disclaimers and Limitations of Liability  
The materials provided at this site are provided  on an ''as is,'' ''as available''  basis without any warranties of any kind including warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. We further do not warrant the accuracy and completeness of the materials at this site. We may make changes to the materials at this site, or to the information, products and prices described in them, at any time without notice. The materials at this site may be out of date, and we make no commitment to update the materials at this site. You understand further that the pure nature of the internet contains unedited materials some of which are sexually explicit or may be offensive to you. Your access to such materials is at your own risk. We have no control over it and accepts no responsibility whatsoever for such materials. If your jurisdiction does not allow limitations on warranties, this limitation may not apply to you. Your sole and exclusive remedy relating to your use of the site shall be to discontinue using the site. Under no circumstances will we be liable or responsible for any direct, indirect, incidental, consequential (including damages from loss of business, lost profits, litigation, or the like), special, exemplary, punitive, or other damages, under any legal theory, arising out of or in any way relating to our website, your website use, or the content, even if advised of the possibility of such damages. You agree to indemnify, defend and hold harmless www.braidex.org, its officers, directors, employees, agents, licensors, suppliers and any third party information providers to the Service from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of this Agreement (including negligent or wrongful conduct) by you or any other person accessing the Service.
All responsibility and liability for any damages caused by viruses contained within the electronic files of this site are disclaimed.

10.  Viruses, hacking and other offences
You must not misuse our site by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

11.  Jurisdiction and Applicable Law
These Terms and/or your use of the Site shall be governed by and construed in accordance with English law and the English Courts shall have exclusive jurisdiction over any dispute which may arise.

12.  Your Concerns
If you have any concerns about material which appears on our site, please email to admin@braidex.org.

Thank you for visiting our site.

Contact Address

EUROPE
Braide International
Customer Service
103 Lawrie Park Gardens
Sydenham
London SE26 6HP
Telephone: 44(07956304252)
44(07961809251)

Email:    admin@braidex.org            Website: www.braidex.org